We are an 18+ venue.

Instead of a drink minimum, we have a two-item per person minimum in the Showroom, which can be fulfilled with any food or drink items from the menu.

Please Note: Food and drinks purchased in the bar and lounge do not count towards the two-item minimum.

• General Admission seating is assigned on a first-come, first-sat basis as you enter the showroom. The earlier you arrive, the better your seats will be.


• Reserved seats are assigned for you by management on the night of the show. They are the best seats available for your party size at the time they are assigned.

• While we cannot guarantee seats together, General admission groups should arrive at least 45 minutes before showtime and enter the showroom as a group for the best chance of being seated together.


• Reserved groups who purchase tickets in a single order will automatically be assigned seating together. Reserved ticket holders who purchase separately are not guaranteed seating together. Please see your email confirmation for details if your group purchased separately.

All sales are final. We do not offer refunds or exchanges.

Our Main showroom is fully accessible. Call our box office for more information. We encourage all patrons who have a disability to reach out to us to make accommodations.

Ticket protection is insurance that allows you to cancel your order to receive a venue credit toward a future event. It can be added to most orders at the time of purchase but cannot be added after the order has been placed.

To redeem your Ticket Protection and receive a venue credit toward a future event, please send an email to protection@heliumcomedy.com with your order number no less than 24 hours before showtime.

Please Note: Cancelation requests received via phone, chat, or less than 24 hours before showtime will not be accepted.